Quality Assurance Manager
บริษัท ดีเอสวี โซลูชั่นส์ จำกัด (สำนักงานใหญ่)Position Purpose:
The primary responsibility will be leading and implementing an industry leading Quality Management System eligible for certification under an ISO 9001, ISO 14001, ISO 45001, GMP, C-TPAT standards. The Quality Assurance Manager will be accountable to build a plan to roll out a Quality Management System for new business transitions/start-ups. This position will be the champion for all document workflow/ procedures relevant to the company Quality Management System standards.
Position Functions - Principal Accountabilities:
1. Lead and drive company quality initiatives, set up, implement and follow up Management Systems (ISO 9001, ISO 14001, ISO 45001, GMP, C-TPAT, DSV Sigma and group compliance), which may include Document Control System, Training System, Record Management,
2. Implementing quality strategies/systems and developing initiatives to improve work processes at site level.
3. Coordinate the entire audit program, which includes the audit planning, maintenance of the trained auditors list, implementation of the audit schedule and ensure that all non-conformities raised are effectively resolved.
4. Ensure that Management Manual and Standard Operating Procedures for all Management Systems (ISO 9001, ISO 14001, ISO 45001, GMP, C-TPAT, DSV Sigma and group compliance), are distributed and used at the locations where the prescribed activities are performed and together with Department Heads, will review the following at specified intervals and raise Service Improvement Requests when adverse trends are identified:
a) Work operations / productions processes
b) Relevant records and implementation of their control systems
c) Customer Complaints
d) Audit results
5. Rollout the Management Systems (ISO 9001, ISO 14001, OHSAS18001, ISO 45001, GMP, DSV Sigma and group compliance), according to findings to respective Department Heads.
6. Monitor and report information and progress to Managing Director and / or Management Review.
7. Support working parties in updating procedures and ensure compliance to the Management Standards (ISO 9001, ISO 14001, ISO 45001, GMP, C-TPAT, DSV Sigma and group compliance) when procedure amendments are required.
8. Promote the awareness and understanding of Management Systems (ISO 9001, ISO 14001, ISO 45001, GMP, C-TPAT, DSV Sigma and group compliance) and customers’ needs throughout the organization.
9. Serve as the primary contact for any external or internal audit, with responsibility to implement any resulting corrective actions.
10. Coordinate with the customers representative on all quality matters, verify that the quality related site activities are in accordance with the applicable codes and standards. Review the customers specification and undertake relevant training to the site.
11. Investigate customer complaints and non-conformance issues and perform root cause and corrective action investigations to improve the quality management system.
12. Identify training needs and organize training interventions to meet quality standards.
13. Collect and compile statistical quality data and analyze to identify areas for improvement to the quality management system. Assure all technical documents relative to site quality control are current status.
14. Coordinates with client, or HOD to identify and implement opportunities for continuous improvement processes to reduce costs and increase and/or improve quality for all network activities and client service.
15. Perform other duties as assigned by Managing Director.
• School level: Bachelor’s Degree or higher
• Language: English, Thai
• Experience: 5 years +
• Field of Experience: Contract Logistics, Warehousing, 3PL business is preferable
Specific Job qualifications/classes/etc.
• This is a management position. Exceptional interpersonal, analytical, problem-solving, and communication skills required. Must be able to work independently, be self-motivated, demonstrate excellent communication skills, including report writing and speaking effectively to company personnel, outside companies and government agencies to successfully achieve objectives.
• Computer skills: MS Office
Location: Bangna-Trad KM.19, Samutprakarn
Working day & Time : Mon - Fri 8.30 - 17.30
Reporting to: General Manager, Operation Excellence
- Annual leave 12 days / year
- Fuel Fleet Card
- Group life & health insurance
- กองทุนสำรองเลี้ยงชีพ
- การฝึกอบรมและพัฒนาพนักงาน
- ค่ายินดีมงคลสมรส
- ค่าโทรศัพท์
- ทำงานสัปดาห์ละ 5 วัน
- ประกันสังคม
- ประกันอุบัติเหตุ
- เครื่องแบบพนักงาน, ชุดยูนิฟอร์ม
- เงินช่วยเหลือฌาปนกิจ
- เที่ยวประจำปี หรือเลี้ยงประจำปี
- โบนัสตามผลงาน/ผลประกอบการ
- โบนัสประจำปี 1 เดือน
รีวิวบริษัทที่บอก ‘ชีวิตดี งานดี เงินดี สังคมดี’
บริษัท ดีเอสวี โซลูชั่นส์ จำกัด (สำนักงานใหญ่)Today, DSV provides and manages supply chain solutions for thousands of companies every day – from the small family run business to the large global corporation.
45,000 employees in more than 80 countries work passionately to deliver great customer experiences and high-quality services – and help ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world.
Our three divisions provide one-stop shoppingDSV is organised into three divisions offering the complete range of services to support our customers’ entire supply chain:
- Air & Sea – transportation by air and sea
- Road – transportation by road
- Solutions – warehousing and logistics services
More than 1,000 offices, terminals and warehouses across the world enable us to be close to our local markets while taking advantage of a global perspective and network to secure the best possible service at highly competitive rates.
Whatever you need, whenever and where ever you need it, we move it.
From local haulier to global freight forwarder
Initially, DSV offered haulier services only and focused activities within the construction industry. From the mid-1980s onwards, however, the business was quickly expanded to include other transport and logistics activities domestically as well as internationally. From 2000 onwards, with the acquisitions of the DFDS Dan Transport Group, Frans Maas, ABX and UTi Worldwide, DSV emerged as a global freight forwarder. In 2019, DSV joined forces with Panalpina, another global provider of transport and logistics services.
From the beginning, the story of DSV has been a story of entrepreneurs with great business acumen and the courage to embark on a journey of continued growth. The DSV values remain deeply embedded throughout our global organisation.
www.dsv.com
