Mental Health Counselor

ABOUT US 

We are International BPO company with offices around Southeast Asia and expanding globally. We hire exceptionally creative and talent people from all over the globe that bring experience and international standards to the table, and that's just the start!

Commitment to our people is our real strength and the key to success.

Company size : 6,000+ employees.

Job Information : 

You must be a trained professional responsible for providing counseling and psychotherapy services to employees who are experiencing emotional, behavioral, or mental health challenges. You will play a crucial role in helping employees cope with stress, improve their mental well-being, and develop strategies to address their specific concerns.

Key Responsibilities : 

Assessment and Diagnosis:

• Conduct thorough assessments and evaluations of clients' mental health and emotional concerns.
• Able to support various psychological interventions such as CBT, ACT, Humanistic etc.
• Collaborate with clients to identify their unique challenges and treatment goals.
• Counseling and Therapy:
• Provide individual, couples, family, or group counseling sessions to address clients' psychological and emotional issues.
• Develop and implement treatment plans tailored to each client's needs, utilizing evidence-based therapeutic techniques.
• Facilitate sessions to help clients gain insight, develop coping skills, and improve their overall mental health.
• Crisis Intervention:
• Offer immediate support and intervention for clients in crisis situations, such as those experiencing suicidal thoughts or acute emotional distress.
• Collaborate with emergency services and medical professionals as needed to ensure clients' safety.

Client Advocacy and Support : 

• Promote workplace wellbeing and sensitize mental health in the workplace through communication materials and activities.
• Advocate for clients' rights and well-being within legal and ethical boundaries.
• Connect clients with community resources, support groups, or additional services to enhance their support network.

Progress Monitoring and Documentation :

• Regularly assess clients' progress and adjust treatment plans accordingly.
• Maintain accurate and confidential records of counseling sessions, assessments, and treatment plans.
• Generate reports as required.

Education and Prevention : 

• Conduct workshops, seminars, and psychoeducational programs to raise awareness about mental health issues and preventive strategies.
• Promote mental health and well-being through outreach and community engagement.

Ethical and Legal Compliance :

• Adhere to professional codes of ethics and legal regulations governing mental health counseling.
• Ensure client confidentiality and informed consent are maintained at all times.

Other : 

• Shift work : 8hr/day, 5 days a week. Able to work night and overnight shifts.

Qualifications and Requirements :

• Master's degree or higher in Counseling, Clinical Psychology, Social Work, or a related field.
• State licensure or certification as a Licensed Mental Health Counselor (LMHC), Licensed Professional Counselor (LPC), or equivalent, as required by the state of practice.
• Proven experience in providing mental health counseling and support, especially in a corporate or BPO environment.
• Strong knowledge of counseling theories, therapeutic techniques, and ethical standards.
• Excellent interpersonal and communication skills.
• Empathetic and non-judgmental approach to counseling.
• Ability to build rapport with diverse clients and create a safe and trusting therapeutic environment.
• Cultural competence and sensitivity to clients' diverse backgrounds and experiences.

• Competitive salary and benefits package.
• Contribution to the overall mental health and wellness of the community.
• Fulfilling and rewarding work helping individuals improve their mental well-being.
• Opportunities for professional development and continuing education.
• ทำงานสัปดาห์ละ 5 วัน
• ประกันสังคม
• ประกันสุขภาพ
• มีเวลาการทำงานที่ยืดหยุ่น