Job Summary & Purpose:
Responsible for participation in the smooth, friendly and efficient operation of Cheese Sections at Central Westville as directed by Assistant Store Manager. Maximize Cheese Section performance through effective coaching all cheese staff to increase sales opportunities, identify appropriate cheese product to satisfy customer needs, maintain proper care and display of cheese and deliv-er professional sales presentation.
Principal Accountabilities:
1. Uphold high standards of customer service through every encounter, including advising cus-tomer about cheese and assisting them in friendly manner.
2. Maintain clean and full display of cheese and cross merchandising products in Cheese Sec-tion.
3. Knowledgeable of the many variety of Cheese.
4. Working side-by-side with Delica Department Manager and staff to help develop cheese prod-uct knowledge and assist with cheese presentations.
5. Having extensive knowledge of company’s products and provide ongoing in-store training.
6. Identify opportunities, developing and implementing Action Plans to increase sale of Cheese Section
7. Identify and resolve customer concerns