Telemarketing Executive - (Thai - English)
บริษัท มาจอร์เรล (ประเทศไทย) จำกัด- Contact potential guests by telephone to sell a discounted holiday package.
- Make outbound dials at a rate of at least 20 dials per hour to contact potential guests and meet all efficiency guidelines set forth.
- Follow a scripted presentation to ensure accurate communication to potential guests and to maximize the number of preview presentations booked.
- Employ an empathetic, listening, problem solving approach to overcoming objections and persuade the guests to attend the preview presentation.
- Support the customer’s decision to purchase and travel on the Holiday Discovery Package by sharing benefits and reinforcing the fun and rewarding aspects of the package.
- Ensure all guests meet the qualifications and details of participation of each offer as set forth by client and ensure timely and accurate documentation of such.
- Effectively manage Company assigned leads for maximum conversion to preview presentations.
- Perform clerical or other reasonable duties requested by the Telemarketing Team Leader.
- Bachelor's degree in any fields.
- Proven records of sales, telesales, telemarketing experience.
- Excellent customer service skills, including but not limited to, active listening, empathizing, problem solving, organized, detail oriented, follow through, and excellent verbal and written communication skills.
- Previous telemarketing service experience preferred.
- Ability to work as a team player, in a personable and positive manner.
- Ability to work quickly and accurately in a high-volume environment. Able to perform well under deadlines and respond well to an environment of constant change.
- Fluent in English and Thai.
- การฝึกอบรมและพัฒนาพนักงาน
- ค่าน้ำมันรถ, ค่าเดินทาง
- ทำงานสัปดาห์ละ 5 วัน
- ประกันสังคม
- ประกันสุขภาพ
- โบนัสประจำปี