Customer Service Representative - Thai & Vietnamese speaking (Based in Dalian, China)
บริษัท มาจอร์เรล (ประเทศไทย) จำกัด01/07/2024•
งานที่อัตราการแข่งขันต่ำ
งานประจำ
0 - 1 ปี
จีน
ประกาศนียบัตรวิชาชีพชั้นสูง (ปวส.) หรือสูงกว่า
50,000 - 60,000 บาท/เดือน
- Communicating with client via Phone and email, resolve range of issues such as product consulting, customer complaint.
- Providing accurate, valid, and complete information by using the right tools, methods, and processes.
- Maintain and strengthen customer relationship, provide best solution to customer.
- Ensuring a high level of customer service and a positive client experience.
- Meet service targets and call handling quotas.
- Make effective decisions on when to handle a case and when to escalate.
- College degree and above
- Fluency in both of Thai and Vietnamese, good English skill in reading and writing, great communication ability to offer excellent customer service.
- Ability to adapt shift work as business required and work well under pressure in a fast-paced environment.
- Ability to take ownership and solve problems.
- Positive and resilient attitude, great teamwork.
- Call center/customer service experience is strongly preferred.
Working Location:
- Dalian City Liaoning Province China
- Building 7 Ascendas IT Park Ganjingzi District Dalian City Liaoning Province China.
Working Time
- 10:00AM-7:00PM China time (5 days working, 2 days off)
Salary & Benefits
- Monthly Salary: Up to 13,000 RMB/month
- KPI Allowance
- Relocation Bonus
- Social Insurance
- Annual Leave
- การฝึกอบรมและพัฒนาพนักงาน
- ค่าที่พัก (ต่างจังหวัด)
- ทำงานสัปดาห์ละ 5 วัน
- ประกันสังคม
- โบนัสตามผลงาน/ผลประกอบการ
รีวิวบริษัทที่บอก ‘ชีวิตดี งานดี เงินดี สังคมดี’
บริษัท มาจอร์เรล (ประเทศไทย) จำกัด
MAJOREL (THAILAND) LIMITEDWe design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – essential for true excellence in CX. We have deep domain expertise in tech-augmented front-to-back-office CX. Plus Digital Consumer Engagement, CX Consulting, and an innovative suite of Proprietary Digital Solutions for industry verticals. We are a Global Leader in Content Services, Trust & Safety. The real ‘Majorel difference’ lies in our culture of entrepreneurship. We are relentless, resourceful, resilient and agile – all pulling together as One Team. It’s the only way to deliver the total reliability and digital transformation necessary in our constantly changing world.
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