Career Path
-Providing Virtual machine maintenance and support.
-Establishing and document technical specifications and system requirements.
-Creating manuals and detailed sets of instructions for system users.
-Explaining a systems features and benefits to customers.
-Involved in the resolution of system, hardware, software and infrastructure problems.
-Providing technical support to customers.
-Carrying out technical presentations to prospective customers.
-Occasionally providing out of hours support for customers.
-Understanding the customer requirements.
-Providing network systems engineering support for different IT projects.
-Integrating system solutions into the customer’s environment.
-Conducting system performance testing.
-Responding to enquiries and calls for assistance from system users.
-Setting up intranets.
-Presenting technical information about the company’s products and services to customers.