Partner Relation Support
Roojai Co.,Ltd.Job Summary
The Distribution Support Officer is to provide high-quality services for all aspects of the Distribution Department. Primary role to be responsible for on-boarding new partners registration including licensing maintenance for agency team. In this role, you will liaise with cross-functional internal teams including Customer Service, Finance, Claims, and Underwriting departments.
Key Responsibilities
- Perform end-to-end on-boarding process including working with external parties, e.g. OIC for license issuance, Royal Thai Police for criminal check
- Closely liaise with the agency associate team for the licensing registration with the OIC system
- Planning and administration of the department's daily operations and ensuring partner accounts are created in a timely manner.
- Perform administration of the agency on-boarding
- Perform administration of the broker on-boarding
- Regularly maintenance agency/broker active account and documentation in the system and recommendations for system improvements
- Work closely with the operation manager/partnership team and agency team to provide support as needed
- To handle emails from internal/external for partners/agency-related
- To support the operation team for policy confirmation or ad-hoc requests and not limited to policy issuance, document delivery, or events and activities
- Bachelor or higher in Business Administration or related field
- Minimum 2 years of experience in insurance licensing and sales support will be advantaged
- Excellent in customer service or partner support
- Possessing a Thai life and non-life agency license will be advantage
- Strong interpersonal skills and multi-task handling with an expanding scope
- Highly self-motivated and self-learning
- Service and detail-oriented, strong time management skills
- Able to work independently
- Team player
- Annual leave 12Days Plus business leave 3 Days
- Bonus
- Dental insurance (สิทธิการเบิกค่าทันตกรรม)
- Life insurance (ประกันชีวิต)
- Medical insurance
- Provident Fund
- Staff training and development
- ตรวจสุขภาพประจำปี
- 5-day work week
- ประกันชีวิต
- Social security
- Health insurance
- ประกันสุขภาพสำหรับคู่สมรสและบุตร
- Accident Insurance
- ปรับเงินเดือนประจำปี
- พักร้อน 12 วัน + ลากิจ 3 วัน
- อบรมสัมนา
- Employee's uniform
- Funeral payment support
- Annual trip or party
- Performance/results-based bonus
Roojai is the leading online insurance website in Thailand. As a fast-growing company, we are always looking for motivated and proactive team players to bring their skills and some fun to work. If you are looking for the opportunity to be a part of something different and exciting, Roojai is ready to welcome you to our family.
Our vision at Roojai is becoming the leading online insurance platform in Southeast Asia, by delivery simple, affordable and reliable insurance, through technology and innovation.